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Customer policy

Scope
This Service Usage Policy ("Policy") governs the usage of Web-Host-Plus's products and services ("Services"). This Policy is incorporated by reference into each contract Web-Host-Plus enters into with a customer ("Customer", "Member", "You", "Your") for the use of such Services. Every Customer is subject to this Policy, and by virtue of using Web-Host-Plus ("WHP") Services, agrees to be bound by this Policy.

WHP may modify this Policy at any time with or without notice. Any modification is effective upon posting on our website and continued use of WHP Services constitutes the Customer's acceptance of such modifications.

Policy violations are determined by Web-Host-Plus in its sole and absolute discretion.

Prohibited Uses
Customers violate this Policy when the Member, or their parent, subsidiaries, affiliates, Customer's users, employees, directors, or partners engage in the following prohibited activities.

Spamming Activities
WHP prohibits the use of our Services for spamming activities. All Customers are subject to our Spam Policy.

Illegal Activities
WHP prohibits the use of our Services in connection with any illegal activity, including but not limited to the following:

  • Violations of intellectual property and copyright laws. (Customer acknowledges that WHP is required by law to remove or block access to content, appearing on or through the Services upon receipt of proper notice of copyright infringement.)
  • Activities related to trafficking of illegal drugs, illegal gambling, pyramid schemes, obscene materials, or any other products or services that are prohibited under applicable law.
  • Violations of export control laws.
  • Any activities using the Services for disseminating or facilitating child pornography.
  • Fraudulently charging credit cards or disseminating credit card information of third parties without their knowledge.

Internet Abuse
WHP prohibits any disruptive or abusing activities, including but not limited to the following:

  • Denial of Service (DOS) attack activities targeting Web-Host-Plus.com or any other Internet users or hosts.
  • Any activities that degrade or impair the operation of Web-Host-Plus.com servers
  • Disseminating software, running software, or posting messages that consume excessive CPU, bandwidth, or disk space usage.
  • Reselling or allowing access to CGI scripts on Web-Host-Plus.com servers.
  • Subverting, or assisting others to subvert the security of any Web-Host-Plus.com systems.
  • Hacking, or gaining unauthorized access to Web-Host-Plus.com network or any other network or user.
  • Providing passwords to persons not authorized to receive such materials.
  • Spoofing, or any other activity to attempt to deceive or mislead other person regarding the true identity of the User.
  • Distribution of virus, worms, Trojan Horses, or any computer code intended for malicious, disruptive, or destructive purposes.
  • Port scanning or any other invasive activities against any server.
  • Using Service to store, post, transmit, display or otherwise make available obscene, harassing, abusive, defamatory, slanderous, libelous or threatening language.
  • Using Service to violate the privacy rights of stalk any other person.
  • Using Service in any manner that may subject Web-Host-Plus.com to unfavorable regulatory action, subject Web-Host-Plus.com to any liability for any reason, or adversely affect Web-Host-Plus.com's public image, reputation or goodwill.

Inappropriate Content
WHP prohibits the following:

  • Hate speech or hate propaganda.
  • Member Content linking to content that violates WHP Terms and Conditions.
  • Adult content in any form

The determination of Inappropriate Content is made solely by WHP. If an account is suspended due to innapropiate content, the customer loses the 30 day Money Back Guarantee and any other facilities offered.

Server Abuse
WHP prohibits any Member Content or activities that use excessive server resources, or may adversely affect any other Customers.
Customer understands that they share server resources with other Customers. In order to provide a stable and reliable hosting environment, server resources are limited for each account, which may include CPU and memory usage, number of concurrent processes, number of concurrent port or database connections and total bandwidth usage.

Mass Emailing
WHP does not allow the use of their services for mass mailings. This includes all mailing lists, legitimate opt-in or not. Email usage in excess of 1000 emails per account per 24 hours is not allowed and could result in suspension of email services, account suspension, and/or account termination. For these types of mass mailings, a third party mass email service should be used.

Customer Responsibilities
Customer is solely responsible for the programming, uploading, maintenance, quality, marketing of Member Content.
Customer will cooperate fully with Web-Host-Plus.com in connection with Web-Host-Plus.com's performance of Services.
Customer will provide Web-Host-Plus.com with their most current and accurate contact information, including but not limited to mailing address, telephone, and email address.
Customer is solely responsible for providing its users with any required disclosures on their website.
Customer is solely responsible for making back-up copies of Member Content.
In the event of a domain transfer, customer is solely responsible for contacting and working with their domain registrar to transfer their domain to Web-Host-Plus.com. Web-Host-Plus.com will provide any relevant DNS information required for domain transfers.

Reservation of Rights
Web-Host-Plus reserves the right to cooperate fully with appropriate law enforcement agencies in connection with any and all illegal activities occuring on or through our Service. Web-Host-Plus.com has no obligation to notify any person, including the Customer, regarding the information being sought, provided, or transferred in cooperation with law enforcement or legal order.

Non-Copyright Violations
Any report of abuse of the Service Usage Policy should be sent to abuse@Web-Host-Plus.com. Sufficient information to identify the abuser must be provided for any action.

Remedies
In general, Web-Host-Plus.com does not and is not under any obligation to monitor every Customer website or activity to determine whether they are in compliance with this Policy or the Terms and Conditions. However, if Web-Host-Plus.com determines, in its sole discretion, that a Customer has violated this Policy, Corrective Action will be taken as described in the Terms and Conditions.

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